Contact Us
Retail enquiry
If you are an existing retail customer or considering becoming a customer of Serum Laboratory and have a enquiry, please complete the customer contact form.
If your enquiry is regarding an online order - please include your purchase order number/id in the form message box to enable us to help you as quickly as possible.
Please allow up to two business days for our team to respond (not including weekends or public holidays).
Clinic Or Distributor?
If you are an existing Clinic Partner or considering becoming a Clinic Partner or Distributor of Serum Laboratory, please click here to be directed to the enquiry page.

Madaline - Founder Of Serum Laboratory
Founded In Australia
Making Skin Health Possible
After decades of experience as a skin and body clinician, I made it my mission to produce a range of skin care products that actually work.
We partnered with the worlds best bio-chemist with over 40 years in skin research and ingredient development and formulated a skin health system that has changed the game.
For all skin types. For every climate. For the best skin of your life.
Shop NowWe Believe Skin Health Is A Feeling
Helping You Rewrite Your Story
We understand the impact that skin health and appearance can have on peoples mental health and emotional wellbeing.
When you look and feel good in your own skin, you show up as your best self. Strong. Confident. Brave. Unstoppable.
Serum Laboratory was founded upon one core mission; to empower people with revolutionary skin health products that are easy to use and actually work.
Products formulated for all skin types on earth. No more confusion or frustration on what to use and how to use it!
We partnered with the worlds best bio-chemist, with over 40 years in research and product development and 30 patents, to formulate ground breaking skin health products - the ultimate in human skin optimisation.
We have taken skin health to a whole new level, to empower people just like you to achieve the best skin of their lives.
Our Story